Privacy Policy
Last updated: February 25, 2026This Privacy Policy describes how Inclusive Access collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. Our website follows WCAG standards to ensure accessibility for all users, and we apply the same commitment to transparency and data protection.
Information We Collect
We collect information through various means to provide and improve our services. This includes personal information you voluntarily provide when contacting us or requesting information about our accessibility consulting services.
We gather usage data through analytics tools to understand how visitors interact with our website. This helps us optimize the user experience and ensure our site remains accessible to everyone. We also collect technical information such as your browser type, IP address, and pages visited.
- Contact information: name, email address, and phone number
- Usage data: pages visited, time spent, and navigation patterns
- Technical data: browser type, operating system, and device information
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to provide our accessibility consulting and WCAG compliance services. Your data helps us respond to inquiries, deliver requested content, and improve our website’s accessibility features.
We analyze usage patterns to understand which accessibility features are most valuable to our visitors. This analysis informs our design decisions and helps us create more inclusive digital experiences. We also use your information to send relevant updates about our services, but only with your consent.
Your data is never sold to third parties. We may share information with trusted service providers who assist us in operating our website and delivering our services, and these partners are bound by confidentiality agreements.
Your Rights and Choices
You have the right to access, correct, or delete your personal information at any time. You can request a copy of the data we hold about you, and we will provide it in a portable, machine-readable format within 30 days of your request.
You have the right to withdraw consent for any processing activities. You can opt out of marketing communications by clicking the unsubscribe link in our emails. For accessibility concerns or to exercise your privacy rights, contact us directly with your request.
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, unless longer retention is required by law. When we no longer need your data, we securely delete or anonymize it.
Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and understand how you interact with our website. These small files help us remember your preferences and provide personalized content. Essential cookies are necessary for our website to function properly, while optional cookies help us improve performance.
You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, disabling cookies may limit your ability to use certain features of our website.
We use analytics cookies to gather anonymized data about visitor behavior. This information helps us optimize our accessibility features and ensure our website meets WCAG standards. We do not track your personal activity across other websites.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, and destruction. Our website uses SSL encryption to secure data transmitted between your browser and our servers.
While we take every precaution to protect your data, no security system is completely impenetrable. We cannot guarantee absolute security, but we continuously update our security protocols to address emerging threats.
All employees and contractors who access personal information are bound by confidentiality agreements. We limit access to data on a need-to-know basis and regularly review our security practices to ensure compliance with industry standards.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will notify you by updating the “Last updated” date at the top of this page.
Your continued use of our website after changes have been posted constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, you can contact us:
Email: [email protected]
Phone: +1 416 789 3254
Address: 255 King Street West, Toronto, Ontario M5H 2R5, Canada